Everything your association's technology needs, under one roof.
We combine business know-how, strong technical skills, and a deep understanding of association management systems. Jump to what you need.
Implementations & upgrades
Let PerByte ease the burden of your next upgrade or platform move. Our methodology includes comprehensive testing, issue resolution, and full-scale project management, designed to free up your team's time and ensure a successful deployment to production.
What's included
- Aptify upgrades, from planning through production deployment
- Membes implementations, including setup, data migration, and configuration
- Stabilization for systems that have drifted or keep breaking
- Testing plans, issue resolution, and user acceptance coordination
- Project management and clear status reporting
A good fit when
You have an upgrade on the calendar, a new AMS on the horizon, or a system that needs to be steady before anything else happens.
Integrations & custom development
We start by understanding what you want to accomplish, then build solutions that support your long-term goals with speed, quality, and dependable service. That includes custom applications, third-party integrations, and modern member-facing experiences.
What's included
- Custom applications and staff-facing automation
- Integrations with third-party services and enterprise systems
- Online self-service and system performance improvements
- Automated messaging rules, so messages go out once and never twice
A good fit when
Your staff re-key data between systems, your members hit dead ends online, or you have a process that should run itself.
Accelerators
Pre-built, proven integrations for Avalara AvaTax, HubSpot, Sage Intacct, SharePoint, Zoom, and more. We fit them to you instead of starting from scratch.
Browse acceleratorsWeb redesign support
Rebranding your website? We'll work with your design firm to safely modernize member profiles, applications, and any page that touches your AMS.
Support & service agreements
Dependable help when you need it, including the times you need it most. Count on us for day-to-day support, back-up during critical moments, and a bank of expert hours you can plan around.
What's included
- Issue troubleshooting, project guidance, and development help
- After-hours support outside normal office hours
- On-call coverage for your annual conference and the start of dues season
- Dedicated Service Agreements: an annual bank of consulting hours with a reliable response
- Time for exploratory research, small projects, and backlog or wish-list priorities
A good fit when
You have steady consulting needs, a big event coming up, or a wish list that never seems to get done.
Training
On-site and virtual workshops designed around your business processes and system configuration. Our experts train end users, power users, and IT staff, and we can provide custom guides with hands-on exercises your whole organization can reuse.
What's included
- New-user training and web adoption
- SOP and best-practice workshops
- Developer Bootcamp: build a practical application while covering the essentials of the Aptify development platform
- Aptify for Accountants: an under-the-hood look at the financial engine, reporting, and internal controls
- Custom training guides with hands-on exercises
A good fit when
You've onboarded new staff, launched new functionality, or want your team to do more without calling for help.
Strategy, analysis & business intelligence
Good technology starts with a clear picture of how your organization works. Our analysts and project managers review your processes, uncover areas for improvement, and turn them into requirements, designs, and reports your team can act on.
What's included
- Business process reviews and requirements analysis
- Functional designs and mockups before anything gets built
- Business intelligence and reporting
- Roadmaps for future-phase initiatives
- Change management and user adoption
A good fit when
You know something could work better but aren't sure where to start, or you're planning a digital transformation.
A simple path from idea to impact.
- 01
Listen
We learn your goals, pain points, and constraints before suggesting anything.
- 02
Plan
Requirements, designs, and a realistic plan that you sign off on.
- 03
Build
Development and testing with regular check-ins, so there are no surprises.
- 04
Support
Launch, training, and ongoing support from the same people who built it.
Good questions we hear a lot.
Do you only work with Aptify?
No. Aptify has been a core platform for us since 2011, and we also implement and support Membes, integrate HubSpot and Avalara, and build custom solutions with .NET, SQL, and modern web frameworks.
What's an accelerator?
An integration or tool we've already built and proven with other associations, like our Avalara AvaTax connector or HubSpot sync. We install and configure it for you as part of an engagement, which gets you there faster and for less than building from scratch.
Does PerByte make its own software?
Yes. The PerByte platform includes apps we host and run, like PerByte Community and PerByte Learning. They connect to your AMS and come with the same team and support you get for consulting.
Can you work alongside our web design agency?
Yes. We regularly collaborate with the design firm of your choice to extend your new look to member profiles, membership applications, and any page that touches your AMS, without breaking things.
What's a Dedicated Service Agreement?
A DSA is an annual plan that guarantees access to a bank of consulting hours for support activities like troubleshooting, project guidance, and development help. It's ideal for organizations with consistent needs that require a reliable response.
Do you offer support outside business hours?
Yes. Our extended support service covers after-hours needs and back-up support for major events like your annual conference and the start of dues season.
How do we get started?
Book a free consult. We'll talk through what you're trying to accomplish, your timeline, and your constraints, then recommend an approach.
Let's get more done together.
Tell us what you're working toward. We'll tell you how we'd get there.